Terms of service

Terms of Service

Last updated: May 23, 2026

Welcome to The Case Project. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

1. General Information

This website is operated by The Case Project. Throughout the site, the terms “we”, “us”, and “our” refer to The Case Project.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to comply with these Terms.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under supervision of a parent or guardian.
  • You will provide accurate and complete information while placing orders.
  • You will not use our products or services for any unlawful purpose.

3. Products & Pricing

We strive to display product colours, images, and descriptions as accurately as possible. However, actual colours may vary slightly depending on your device display settings.

All prices listed on the website are subject to change without notice.

We reserve the right to:

  • Modify or discontinue products at any time
  • Refuse or cancel any order at our sole discretion
  • Limit quantities purchased per customer

4. Orders & Payments

Once an order is placed, you will receive an order confirmation email or message.

However, order confirmation does not guarantee acceptance of the order. We reserve the right to cancel orders due to:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraud or unauthorized transactions
  • Incorrect customer information

Payments must be completed through approved payment methods available on the website.

Cash on Delivery (COD) may be available in selected locations.

5. Shipping & Delivery

Estimated delivery timelines are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Customs clearance
  • Public holidays
  • Events beyond our control

Risk of loss and ownership of products transfers to the customer upon delivery.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our policy before placing an order.

7. Intellectual Property

All content on this website including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Branding

is the property of The Case Project and may not be copied, reproduced, distributed, or used without written permission.

8. Prohibited Activities

You agree not to:

  • Use the website for illegal activities
  • Attempt unauthorized access to our systems
  • Interfere with website security
  • Copy or resell website content without permission
  • Use automated bots or scraping tools

9. Limitation of Liability

To the maximum extent permitted by law, The Case Project shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delays in delivery
  • Device damage caused by misuse of products

Our total liability shall not exceed the amount paid for the purchased product.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their content, policies, or practices.

Use of third-party services is at your own risk.

11. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in the European Union and the country of operation of The Case Project.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in the applicable country of operation.

13. Contact Information

For any questions regarding these Terms, please contact:

The Case Project
Email: support@thecaseproject.com